Delivery as fast as next day
All frozen and chilled deliveries are free
No additional fees apply.
Frozen products are carefully packed with dry ice and wool insulation, ensuring they remain frozen until the evening.
If you are unable to receive your order due to delivery issues, we promise to redeliver it.
Redelivery is guaranteed even in the following cases:
Delivery delays that prevent you from receiving your order
Possible theft after contactless delivery
You only need to inform us. No police report is required.
Delivery to a relay point or nearby address, where collection is delayed and the frozen condition is not satisfactory
Loss during delivery
If any issue occurs, please contact our customer support team.
We are available 365 days a year, from early morning until late at night, to ensure you can shop with peace of mind.
In Paris, we will soon be launching our own in-house delivery service 📦
Contactless delivery will be available when you are away, with theft protection included. We are building an even safer and more reliable delivery experience.
While some products are not yet available, we are steadily expanding our lineup to include sashimi, thinly sliced meat, fresh vegetables and depachika-style specialty items.
Our goal is to provide the same level of service in France as we do in the UK.
We guarantee the lowest online prices.